Betting Rules

These Betting Rules explain the general terms that apply when you place bets with All Star Casino. They are intended to help players understand how bets are submitted, accepted, settled and managed. Please read these rules together with the applicable Terms and Conditions, Privacy Policy and Responsible Gambling information before using the site.

All Star Casino holds two Curaçao gambling licences: a Curaçao eGaming licence (No. 8048/JAZ2020-074) and a Curaçao Gaming Control Board licence (No. OGL/2024/1113/0517), with all transactions protected by 128-bit TLS/SSL encryption.

General betting conditions

By opening an account, accessing the site or placing a bet, you agree to follow these Betting Rules and any other rules displayed on the relevant game, event or betting market. If you do not understand a rule, you should seek clarification before placing a bet. Rules may differ between products, markets, games and promotions, so you should review the information shown at the time of betting.

You must be legally permitted to gamble in your location and must provide accurate, complete and current information when registering or using an account. You are responsible for keeping your account details, password and payment information secure. An account must only be used by the registered account holder. Bets placed through your account may be treated as your responsibility unless there is clear evidence of unauthorised access and the matter is reported promptly.

All Star Casino may apply account, product, market or transaction restrictions where permitted by applicable requirements. This can include refusing, limiting, suspending or cancelling a bet or account activity. Such action may be taken to protect players, maintain security, correct an error, address suspicious activity or comply with legal and regulatory obligations.

You must meet all applicable age and location requirements before betting.
You must not use another person’s account or allow another person to use yours.
You must not place bets using funds that you do not have permission to use.
You must not attempt to interfere with the site, betting systems or results.
You must comply with all applicable Australian laws and any site instructions.

Bet acceptance

A bet is generally treated as accepted only when confirmation is displayed or otherwise issued by the site. Entering a selection, submitting a bet slip or receiving an on-screen acknowledgement does not always mean that a bet has been accepted. You should check your account history or bet confirmation before assuming that a bet is active.

If a technical issue, communication error, pricing error or other system problem affects a bet, All Star Casino may review the transaction and take appropriate action under the applicable rules. This may include voiding or correcting a bet where permitted. The outcome of a review will depend on the circumstances and the relevant product rules.

Placing and managing bets

Before submitting a bet, check the selected market, outcome, stake, odds or displayed return, and any applicable conditions. Once a bet has been accepted, it may not be changed, withdrawn or cancelled unless the relevant product allows this or the site agrees to the request. You should not rely on a bet slip that has not been submitted successfully.

Minimum and maximum stakes, available markets, permitted bet types and other conditions may vary. Any applicable limits or requirements will normally be shown on the site or in the relevant product information. A displayed price or return may change before a bet is accepted. The final terms applying to an accepted bet are those recorded in the confirmation and the rules for that market.

You are responsible for reviewing open bets and account records. If you believe a bet has been placed incorrectly, is missing, or has been recorded inaccurately, you should raise the issue as soon as possible through the available support process. Keep any relevant confirmation, transaction reference or screen information, as this may assist with an investigation.

Live and event betting

For live or event-based betting, markets may close temporarily or permanently when material information becomes available, when an event changes or when a result is known or reasonably determined. Delays may occur between an event taking place and information appearing on the site. Bets submitted during a suspension, delay or system interruption may be rejected, voided or reviewed under the relevant rules.

Where a market depends on an event occurring, the event must normally take place under the conditions stated for that market. If an event is postponed, abandoned, interrupted, rescheduled or materially changed, settlement will follow the specific rules displayed for that market. Different rules may apply to different sports, competitions, games or betting products.

Check whether a market is pre-event or live before placing a bet.
Review any special conditions, including selection, time and result requirements.
Do not assume that a suspended market is available for betting.
Allow for delays in live information, score updates and market changes.
Refer to the applicable market rules when an event is postponed or abandoned.

Results, settlement and cancelled bets

Bets are settled using the official result or outcome applicable to the relevant market. The source used may depend on the sport, event, game or product. A result may be corrected if an official body changes it in accordance with the rules of the relevant competition or event. Unless the specific market rules state otherwise, later changes may not affect a bet that has already been settled.

If a selection, market or event cannot be settled in accordance with the published rules, the bet may be declared void or handled under the applicable contingency provisions. A void bet is generally treated as if it was not active for settlement purposes, although the treatment of combined or related bets may depend on the product rules.

Errors in prices, descriptions, selections, results or settlement may be corrected where permitted. If a bet has been settled incorrectly, the settlement may be adjusted or reversed to reflect the correct application of the rules. All Star Casino may also take reasonable steps to prevent further betting on a market affected by an error.

Games and casino outcomes

Casino and other games are determined by the rules and technical operation of the particular game. The outcome of a game is not guaranteed by a previous result, pattern, stake or playing strategy. You should review the information provided for each game, including the available options and any conditions that affect an outcome or payout.

Where a game is interrupted, disconnected or affected by a technical problem, the result may be determined using the recorded game state and the applicable game rules. Do not repeatedly submit the same action if you are unsure whether it was processed. Check your account or game history first and report any apparent issue promptly.

Payments, disputes and responsible betting

Only approved payment methods and funds that belong to you may be used for betting. Payment processing may be subject to verification, security checks, transaction limits and the rules of the relevant payment provider. You should not attempt to bypass a restriction or use a payment method without the account holder’s authority.

If you have a question or dispute about a bet, review the relevant confirmation and market rules before contacting support through the available site channels. Include enough information to identify the account activity, but do not send passwords or unnecessary sensitive information. A review may involve account records, transaction data, system logs and the rules in force when the bet was placed.

Betting should be an enjoyable form of entertainment, not a way to earn income or recover losses. Set a budget before you play and only bet money you can afford to lose. Do not chase losses, borrow money to gamble, or continue betting when it is causing stress or affecting your finances, relationships, work or wellbeing.

Set personal spending and time limits before starting.
Take regular breaks and avoid betting when tired, upset or under the influence of alcohol or other substances.
Keep gambling separate from essential household expenses.
Use available deposit, loss, time or account-management tools where suitable.
Consider a break or self-exclusion if betting is becoming difficult to control.
Seek independent support if gambling is affecting you or someone close to you.

All Star Casino may request identity, age, payment or source-of-funds information where required. Account access or transactions may be restricted while checks are completed. Providing false, incomplete or misleading information may result in action under the applicable Terms and Conditions. These Betting Rules do not limit any rights or protections available to players under applicable Australian law.