All Star Casino Terms & Conditions

These Terms & Conditions explain the rules that apply when you access or use All Star Casino. Please read them carefully before creating an account, depositing funds, playing games or using any other service available through the website.

All Star Casino holds two Curaçao gambling licences: a Curaçao eGaming licence (No. 8048/JAZ2020-074) and a Curaçao Gaming Control Board licence (No. OGL/2024/1113/0517), with all transactions protected by 128-bit TLS/SSL encryption.

1. General terms and acceptance

These Terms & Conditions form an agreement between you and the operator of All Star Casino. They apply to your access to the website, your account, any games or services made available through the website, and related communications. By accessing or using All Star Casino, you confirm that you have read, understood and accepted these terms. If you do not agree with any part of them, you must not use the website or its services.

Additional rules may apply to particular games, promotions, competitions, payment methods or features. Those rules will be displayed or made available when relevant and should be read together with these Terms & Conditions. If there is an inconsistency, the specific rules for the relevant service may apply to that service to the extent permitted by law.

All Star Casino may update these terms from time to time. Changes may be made to reflect legal requirements, changes to the website, improvements to services or operational needs. The updated version will apply from the time it is published, unless a different effective date is stated. You should review this page regularly. Continued use of the website after an update indicates acceptance of the revised terms.

Eligibility and lawful use

You must meet the minimum legal age and any other eligibility requirements that apply to you before using online gambling services. You are responsible for checking whether online gambling is lawful in the place where you are located. You must not access or use the website from a location where doing so is prohibited.

You must provide information that is accurate, current and complete when requested. You must not use another person’s identity, create an account for someone else, or allow another person to use your account. All activity carried out through your account may be treated as activity carried out by you unless you have promptly reported unauthorised access.

2. Accounts, verification and security

You may need to register an account before accessing certain services. All Star Casino may carry out identity, age, location, payment and other verification checks. You agree to provide reasonable information and documents when requested. Verification may be required before deposits, withdrawals, account changes or other transactions can be completed.

Information supplied during registration and verification must belong to you and must be provided honestly. You must notify All Star Casino if your personal details change or if information previously supplied is no longer accurate. Failure to complete a required verification process may result in restricted access, delayed processing, suspension or closure of an account, subject to applicable law.

You are responsible for keeping your login details confidential and for taking reasonable steps to protect your account. Do not share your password or permit other people to access your account. If you believe that your account has been accessed without permission, contact the available support channel as soon as possible and change your login details where that option is available.

Only one account may be used by each player unless All Star Casino expressly permits otherwise. Duplicate, linked or misleading accounts may be reviewed and may be restricted or closed. All Star Casino may also refuse registration or limit access where this is reasonably necessary for security, compliance, responsible gambling or fraud prevention.

Suspension and account closure

All Star Casino may suspend, restrict or close an account where it reasonably believes that these terms have been breached, information is inaccurate, activity may be fraudulent or unlawful, a payment has been reversed, or action is needed to protect players, the website or the integrity of games. Access may also be restricted for responsible gambling or regulatory reasons.

You may ask for your account to be closed at any time, subject to completion of any necessary checks and the resolution of outstanding matters. Account closure does not remove obligations that arose before closure. Where an account is suspended or closed, you must not attempt to open or use another account without permission.

3. Deposits, play and withdrawals

You may deposit funds only using a payment method that is held in your name or that you are authorised to use. Payment methods may be subject to verification, acceptance checks and separate conditions. You must not use a payment method for which you do not have the required permission.

You should check all transaction details before confirming a deposit or other payment. Transactions may be declined, delayed or reversed because of payment provider requirements, verification checks, technical issues, suspected fraud or legal and compliance obligations. All Star Casino is not responsible for delays caused by a bank, card provider, payment service or other third party outside its reasonable control.

Funds credited to your account are intended for lawful use of the available services. You must not attempt to exploit technical errors, payment errors, pricing mistakes, game faults or promotional conditions. If you become aware of an error, you must notify All Star Casino and stop using the affected feature until it has been reviewed.

Withdrawal requests may be subject to account verification, source-of-funds checks, transaction review, applicable limits and the rules of the selected payment method. A withdrawal may be delayed or declined where information is incomplete, the payment method cannot receive funds, activity requires review, or an applicable legal or security requirement has not been satisfied.

You are responsible for checking transaction records and reporting any suspected error promptly. Where a transaction or game result is affected by a clear technical or administrative error, All Star Casino may correct the error and take reasonable steps to restore the position that would have applied without the error, subject to applicable law.

Games and promotions

Game outcomes are determined by the relevant game systems and rules. No game result is guaranteed, and past results do not predict future outcomes. You should only stake money that you can afford to lose. Promotions, bonuses and promotional offers may have separate eligibility, wagering, expiry and withdrawal conditions. Those conditions will apply when you participate and should be read before an offer is accepted.

4. Responsible gambling, privacy and website use

All Star Casino supports responsible gambling. Gambling should be treated as entertainment, not as a way to earn income or recover financial losses. Set personal limits before you play, take regular breaks and avoid gambling when you are upset, under the influence of alcohol or experiencing financial pressure.

Never chase losses or increase stakes to try to recover money.
Keep gambling separate from essential household spending and financial commitments.
Use available account controls, deposit limits, time reminders or self-exclusion options where offered.
Ask for support if gambling is affecting your finances, relationships, work or wellbeing.
If you are concerned about your gambling, stop playing and seek help from an appropriate Australian support service or qualified professional.

You may request information about responsible gambling tools and available account restrictions through the support options shown on the website. Restrictions may affect your access to the account and may not be reversible immediately. You should not create another account to avoid a restriction or self-exclusion.

Privacy and personal information

Personal information is handled in accordance with the applicable Privacy Policy and relevant privacy laws. Information may be collected and used to provide services, verify identity and age, process payments, maintain security, prevent fraud, meet legal obligations and communicate with you about your account. You should review the Privacy Policy to understand how information is collected, used, stored and disclosed.

Website content and acceptable use

The website and its content are provided for personal, lawful use. You must not copy, modify, distribute, reverse engineer, interfere with or misuse any part of the website. You must not introduce malicious code, use automated systems to access the website, attempt to bypass security, manipulate games, or engage in conduct that may harm other players or the operation of the service.

Reasonable efforts may be made to keep the website available and accurate, but uninterrupted access cannot be guaranteed. Maintenance, updates, outages, telecommunications failures and events outside reasonable control may affect availability. To the extent permitted by law, All Star Casino is not liable for loss caused by such events, misuse of the website, unauthorised access resulting from your failure to secure your account, or reliance on information that is incomplete or outdated.

Nothing in these terms excludes, restricts or modifies any right, guarantee or remedy that cannot lawfully be excluded, restricted or modified under Australian consumer law or other applicable legislation. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate.

Questions about these Terms & Conditions should be directed through the contact or support options published on the All Star Casino website. When contacting support, provide enough information for your enquiry to be reviewed, but do not send passwords or unnecessary sensitive information.